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Paradoxes of Engagement: Less Video, More Understanding
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Paradoxes of Engagement: Less Video, More Understanding

Does widespread video conferencing lead to less trust and lower performance?

Stowe Boyd
Apr 18, 2021
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Paradoxes of Engagement: Less Video, More Understanding
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Photo by Mimi Thian on Unsplash

The conventional wisdom about video conferencing being a better means to communicate than audio-only approaches (like teleconferencing) had become well established even prior to the pandemic when Zoom and other video-centric tools have become central to the conduct of business, school, and everyday life. Consider this find…

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