Some Feedback About Feedback
New research digs into the fallacies about ‘open feedback’
In The Feedback Fallacy, Marcus Buckingham and Ashley Goodall wonder (paywall) how should we give and receive feedback, and they question the inherent goodness of feedback, and the unexamined premises that underlie our obsession with it.
To be clear, instruction — telling people what steps to follow or what factual knowledge they’re lacking — can be trul…
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